Things That Take Longer Than Your Health Insurance Claim Review
Cigna's PxDx system processed medical claim "reviews" at an average of 1.2 seconds per claim. One doctor denied 60,000 claims in a single month at that pace. This infographic compares that 1.2-second review to everyday actions, bodily functions, and regrettable life decisions, all of which take longer than the system that decided whether your treatment gets paid for.
| Source | Type | Link | Notes |
|---|---|---|---|
| ProPublica: How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them | Investigative Journalism | View Source → | PxDx system mechanics, 1.2 sec/claim average, 60K denials/month by single doctor |
| ACDIS: Cigna Sued for Allegedly Using Algorithm to Deny 300K Claims | Court Filing Coverage | View Source → | 300,000 claims denied in two months via PxDx |
| KFF: Claims Denials and Appeals in ACA Marketplace Plans | Government Data | View Source → | Denial rates across marketplace plans, appeal rate statistics |
| Senate PSI Report: Refusal of Recovery | Congressional Investigation | View Source → | Medicare Advantage denial rate disparities, appeal timelines |
| Harvard BioNumbers | Academic Reference | View Source → | Eye blink duration (0.25 sec) |
| American Heart Association | Medical Reference | View Source → | Resting heartbeat duration (0.86 sec) |
| CDC Hand Hygiene Guidelines | Government Guideline | View Source → | 20-second handwashing recommendation |
This source record is published for public-interest accountability and updated as new documentation is verified.